Terms and conditions of Sale.
- All transactions are C.O.D except for approved accounts.
- Goods on invoice remain our property until fully paid for.
- 10 % handling charge on spares and goods returned to us in original packaging and condition within 7 days of purchase.
- 5% handling charge on complete units returned to us in original packaging and condition within 7 days of purchase.
- No returns accepted for any electronic spare part.
- Warranty of 12 months for domestic and 1month for industrial and commercial use.
- All goods backed by manufacturers guarantee.
- All risks transfers with delivery.
Terms and conditions of Repairs
Since it is labour intensive to service, repair or quote any piece of equipment we do charge for this service.
- A quotation fee will be charged up-front as per price list for any quotation.
- Should the quote be accepted then the fee will be deducted from the labour charge.
- All services that change to a quotation is subject to the quotation fee and payable as per quoted machines.
- All quoted machines will be left un-assembled. Should you wish to have it re-assembled the full labour charge will come in to affect.
- Un-assembled machines will be requoted regardless.
- On services all petrol engines will be stripped to clean out the carbon build up. If you wish otherwise, please let us indicate it on the job card when booking the machine in.
- All repairs are subject to a waiting period and we work on a first come first served basis. A promised date is mere an estimation of when it could be ready. Please phone us if you need any updates regarding your repair.
- Quality service and safety is our aim. However, we will not accept any responsibility whatsoever for any injury, loses, theft, fire or damage to persons or property whilst on our premises.
- Any machine not collected, repaired or un-repaired 3 months after it was booked in will be considered as an abandoned machine. Storage fee will be charged for machines at one square meter equal to our rent per month.
- We reserve the right to discard abandoned machines at our own discretion without compensation to relevant parties.